General Questions
Where can I obtain information on voting?
Call the Board of Elections at (216) 443-3200.What is the number of the Senior Center?
Senior Service Coordinator Janet Shugar works out of the Community Center. She can be reached at (440) 234-2255, ext. 1409.What is the senior transportation provider and their number?
Senior Transportation Connections (STC) can be reached at (800) 983-4782.What is the phone number for the Middleburg Heights Food Pantry?
The Middleburg Heights Food Pantry can be reached at (216) 362-0044. Their address is 6877 Middlebrook Blvd.What is the phone number for SCAN HUNGER PANTRY?
SCAN HUNGER PANTRY can be reached at (440) 260-7226. Their address is 85 South Rocky River Drive, Berea, Ohio 44017.What cable companies provide service in Middleburg Heights?
WOW! can be reached at (800) 848-2278. Time Warner can be reached at (877) 772-2273.What is the school system for Middleburg Heights?
The Middleburg School System is under the Berea Board of Education. The number is (440) 243-6000.What is the number for the Middleburg Heights Library?
The number is (440) 234-3600.What is the number for Midpark Post Office?
The number is (440) 842-6741.Where do I call for flu shots?
The Community Center handles these calls, (440) 234-2255.Where do I obtain a garage sale permit?
The Police Department issues garage sale permits. Call (440) 243-1234.Mayor's Office
Does the mayor perform marriages?
No. For a civil marriage service, one suggestion is to contact the Berea Municipal Court at (440) 826-5860. A judge is able to perform marriages.How do I obtain a marriage license?
Marriage licenses are obtained at the Cuyahoga County Courthouse, 1 Lakeside Avenue, downtown Cleveland. Call the courthouse at (216) 443-8920 for a recorded, detailed informational message.Can I reserve the Gazebo next to City Hall for a wedding, for photos, or for another event?
Yes. Please call the mayor's secretary at (440) 234-8811 to check availability of your requested date and time, and to be placed on the Gazebo reservation list.How do I reserve a pavilion behind City Hall?
Call the Community Center / Recreation Department at (440) 234-2255 for details and to reserve.Police Department
What are the police department's hours of operation?
The police department is open 24 hours a day, 7 days a week, including holidays. The address is 15850 East Bagley Road. The department is located directly across the parking lot from the city municipal building.Can a traffic citation be paid at the police department?
Only parking citations can be paid at the police department. All other citations must be paid at either the Middleburg Heights Mayor's Court or the Berea Municipal Court. Refer to the citation for the appropriate court.Is there a restriction on overnight parking?
Yes. No vehicles can be left on the roadway between 2 a.m. and 6 a.m. Under special circumstances, the police department may grant roadway parking for a limited time during those hours if requested in advance.Will the police department check my house while I'm away on vacation?
Yes. Simply come to the police department before you leave and complete a vacation/house check request form for this service.Can a police report be filed online through the Internet or by telephone?
No. All police reports must be filed in person.What are the hours for curfew for juveniles in the city?
- For children 12 and under:
One hour after sunset - For children 13-16:
10 p.m. – 5 a.m. Sun-Thurs
11 p.m. – 5 a.m. Fri-Sat - For children 17:
11 p.m. – 5 a.m. Sun-Thurs
12 a.m. – 5 a.m. Fri-Sat
If I lock my keys in my vehicle, can the police department help?
Yes. If contacted, an officer will respond and attempt to assist. You must, however, sign a release form. The officer will not attempt to open the vehicle if it is equipped with side-impact air bags due to the danger of them being deployed. If the officer cannot gain entry for you, he will assist in contacting a towing company for further assistance, at your expense.When would a snow ban be in effect for parking on the roadway?
When snowfall exceeds 2 inches, the Chief of Police can call a parking snow ban into effect. Under a snow ban, any vehicle parked on the roadway is subject to being ticketed and towed. It is very important to keep the roadways clear so as to allow for effective snow removal/plowing not only for regular vehicle travel, but for emergency vehicles to be able to respond to emergencies.Will the police department take a report if I'm involved in a traffic crash on private property?
Yes. If there are no injuries and the vehicles are drivable, you should exchange information and respond to the police department for a report. If there are injuries or the vehicles are not drivable, an officer will respond to the scene of the crash.Can I leave my vehicle parked on private property overnight?
The police department cannot grant overnight parking permission for private property. The owner of the property should be contacted for permission.Does the police department install child safety seats?
Yes. The police department has personnel who are trained to install and to teach the installation of child safety seats. This service is free to Middleburg Heights residents, but please call ahead to schedule an appointment.How do I enroll my child in the city's Safety Town program?
Safety Town registration is done at the Middleburg Heights Community Center. Call the center at (440) 234-2255 for more information.How can I get a copy of a police report?
While a report can be obtained by visiting the police department with a request for the report, it is not always possible for personnel to immediately provide that report due to circumstances. It is therefore recommended that a report be requested by sending a request along with a self-addressed stamped envelope to the police department.Is there a charge for a copy of the police report?
There is no charge for copies of police reports on the file with the Middleburg Heights Police Department. There is a charge for the reproduction of photographs.How can I contact the city animal control officer (animal warden)?
They can be contacted by paging (440) 243-1234.Fire Department
What is the Fire Department phone number and address?
The business line is (440) 243-1313. The address is 15800 Bagley Road.My water is brown; what do I do?
Go to the lowest part of your home and run the cold water until it clears. If it does not clear after 10 minutes, please call the Fire Department.Are you accepting applications for Firefighter?
Call Civil Service at (440) 234-8811 for information.How do I get rid of old fire extinguishers, fireworks, paint or hazardous materials?
Visit the Cuyahoga County Solid Waste District website or call (216) 443-3749.What hospitals will the ambulance take me to?
Southwest General Health Center, Parma Community, Parma Kaiser and Fairview General. In most emergencies, the closest hospital is the best choice for rapid treatment. The decision is made by medical control if necessary.Do you give away smoke detectors to seniors?
We do not, but if you are alone and need help changing a battery, we will assist you when possible.Does the City have a CERT (Citizen Emergency Response Team)?
One is being formed in cooperation with Southwest General Health Center. Please ask for Lt. Tom Cramer at the MHFD, (440) 243-1313. The secretary will take a message if he is not in.Does the Fire Department provide CPR, AED or Fire Extinguisher training?
The Fire Department does provide many different types of training. Call and the secretary will take messages for our trainers regarding setting up a session. Also, once a year, usually in March, a basic CPR class is given in conjunction with the Recreation Department. There is a charge for the class. Call in February for details; otherwise, contact the American Red Cross or Southwest General Hospital to schedule a class.Does the Fire Station offer tours for children?
If the child or group lives or attends school in the City, we can usually schedule a tour. Please call the secretary and she will assist you. Tours are limited to a certain number in a group for safety purposes.Can I use the fire hydrant to fill my swimming pool?
Only licensed contractors can use the hydrants and only with the proper permits.Can I burn in the fire pit that I purchased?
Contact the Middleburg Heights Fire Department or Cleveland Air Quality Department for additional information and regulations regarding open burning.
Court
When is court held?
Wednesdays at 9 a.m.What are the hours of the court?
The court is open weekdays from 9 a.m. to noon, and from 1 to 4 p.m.Is the court open on weekends?
No. Weekdays only.Do you have a drop box for after-hours payments?
No, payments are accepted in person or through the mail.Can I pay by telephone?
No, payments are accepted in person or through the mail.Can I pay online?
Yes. Please go to our Court Page. Online payment link is located at bottom of the page.Must I appear in person to enter my plea?
If you wish to enter a "no contest" or "not guilty" plea, you must appear in person.Where is the court located?
The court is located in Middleburg Heights City Hall, 15700 Bagley Road.What is the telephone number for Berea Municipal Court?
(440) 826-5860What forms of payment are accepted by the court?
The court accepts cash, MasterCard, VISA, and Discover cards, personal checks, and money orders. Cash and credit card payments are only accepted in person.Recreation Department
Do you have to be a resident to be a member?
No, non-residents can purchase a membership as an adult (ages 19-59), family (ages 23 or younger) or senior (age 60+). We do not offer non-resident youth memberships (18 and under). Non-resident members are also eligible for all member rates in Learn to Swim classes, programs, rentals and athletic programs.
How do you become a SilverSneaker?
Check with your insurance company to see if they provide this benefit. You can also go to www.silversneakers.com for details on the program.
What age does senior rate begin?
Regular Membership - Age 60Silver Sneaker Membership - Age 65 (in most but not all cases)
Does a membership include any classes?
Silver Sneaker Memberships include Silver Sneaker Classes only. Other memberships do not include any classes.How can I apply for a job with the Rec. Dept?
Download an application form here and turn in to the front desk at the center. we accept applications year round but our peak season is in the summer months.What is the definition of family?
Family is defined as 5 individuals (2 adults and up to 3 dependent children, ages 23 or younger who must reside at the same residence. Additional family members are assessed an extra fee. Any falsification of information will result in forfeiture of membership fees and revoked membership.At what age can a child be in the center without an adult?
8 years old.COMMUNITY ROOM QUESTIONS
Can you serve alcoholic beverages?
Yes, you must provide us with insurance that lists the City of Middleburg Heights for 1 million dollars for the day of your event, and that covers host liquor liability. You must also have a policeman. They are $30.00 per hour and arrangements are made through the rental coordinator.Do you have to be a resident of Middleburg Heights to rent the rooms?
No you do not need to be a resident.Can we bring in our own caterer?
Yes you can. If they are using our main kitchen, they must sign a contract and pay a $75.00 fee and also provide insurance.Is there a minimum amount of hours that you must rent for?
No, there is no minimum.Do any of the kitchens have a stove?
No, each kitchen is equipped with a microwave oven and kitchen A has a double convection oven.FITNESS AREA QUESTIONS
How old do you have to be to use the fitness area?
Children between the ages of 12-14 will be allowed to use the Nautilus & Cardio equipment if they are accompanied and supervised by an adult or if they have completed the Youth Fitness Class held on Saturday mornings. No one under the age of 15 is allowed in the Free Weight area. No child under the age of 12 will be allowed on the track unless accompanied & supervised by an adult.How many laps constitute a mile on the track?
Approximately 12 laps comprise one mile if you are in the outermost lane.How long can I exercise on a piece of equipment?
During busy hours, we ask that you limit your time on a particular piece of equipment to 30 minutes.AQUATIC QUESTIONS
How long will it take for my child to learn how to swim?
All children progress at different levels and the description of "swimming" is different for everyone. The most important factor is to make sure that your child respects the water and knows the rules of safety. As with any activity, the more exposure your child has to the water in a safe environment, the sooner they will master the skills. Generally children begin to understand the concepts around age 4-5 but it may take years of practice to become an accomplished swimmer.At what age is it safe for my child to swim without my direct supervision?
If you are asking the question, it is probably unsafe for your child to be at the pool without direct adult supervision. We use age 8 as a guideline with the idea that around that time children understand their own limitations. Always remember that there is no substitute for a parents' vigilant observation of their own child.Why don't you let parents watch swim lessons from the pool deck?
Children tend to focus more on the lesson without the parent in view. Parents tend to be cheerleaders and sometimes intervene with or speak for the child while the teacher is trying to earn the respect and trust of the child. The pool area tends to be hot and uncomfortable for anyone not dressed for swimming. For sanitary reasons, the pool deck stays cleaner when street shoes are not worn on the deck.How do I know which level of water exercise program is appropriate for me?
We offer a range of classes from stretching to moderate aerobics. Class descriptions serve as a guideline but any class within reason can be adapted by the individual attending the class. The best advice is to consult with your physician to see if you have any physical limitations. Speak to the instructor before class about ways that you can participate without causing a health risk to yourself. The benefit of exercise in water is that it is safer than exercise on land due to buoyancy. Use that to your advantage.Why do the lifeguards allow children or water walkers in the lap lanes?
This policy is really a judgment call based on the swimming crowd at any given time. If a child can swim non-stop, there really is no reason to keep them out. Some adults prefer to water walk in the lanes rather than the channel and again, based on the crowd at the time, we do allow it. If you feel that a child or adult walker is keeping you from being able to swim laps, please consult a lifeguard or aquatic supervisor at the time you are here. We will do our best to accommodate all swimmers.ATHLETIC PROGRAM QUESTIONS
My child will not have reached the school grade or age required for a specific athletic program, but I think he/she is ready to participate at that next level. Can we sign up for that program?
If this particular program does not have a limit on number of registrations, you may sign up and attend evaluations for the program you wish to have your child participate in. Our staff will determine readiness.Do you have to be a resident to participate in youth athletic programs?
No,participants must reside in or attend a public or private school located within the boundaries of the Berea City School District or have a current MHCC membership. Check our website at www.middleburgheights.com or call the athletic director.Can my child be placed on the same team with another for transportation purposes?
We get many requests of this nature, but we cannot guarantee placing children other than siblings on the same team. In fairness to all participants, our objective is to make teams as equal as possible. Requests will be considered if, after evaluations, it is determined that placing friends together would have no effect on the parity of the teams.Can I request to have or to not have my child on a team with a specific coach?
We will consider such a request, providing there are more than 2 coaches in that particular program and doing so would not affect parity of the league.SENIOR SERVICES QUESTIONS
Do I have to live in Middleburg Heights to participate in your activities?
No.May I bring a friend or family member that isn't a senior on your trips?
Yes.Do I have to have a membership to attend your senior dance?
No, but there is a member discount.Boards and Commissions
When does the Planning Commission meet?
The Planning Commission meets the second and fourth Wednesdays of each month at 7:30 p.m. in the council chambers at City Hall to conduct business as required.What is the deadline for submissions?
Sign applications that meet all the Zoning Code's requirements should be submitted at least 15 days prior to the meeting. Other projects should be submitted at least 30 days prior to the meeting.What size should the plans be?
You may submit plans on the smallest size that is legible. Signs may be submitted on 8.5" x 11" paper, and other plans may be submitted on 11" x 17" paper. Please submit one full-size copy for the City Engineer.How much signage is permitted?
Typically, the total sign-face area permitted is based on a formula using the frontage of the unit, depending on the zoning classification of the property. Please refer to Chapter 1143 of the Zoning Code.How many copies of plans should I submit?
Instructions are listed on each application. Typically, 12 sets of plans are required. You do not need to copy the actual application. PDF files of all drawings are also required. You may submit the PDF files on a disc or email them to kearley@middleburgheights.comDo I need to appear before the Planning Commission for preliminary and final approvals?
Large projects are required to have preliminary and final approvals. Some smaller projects only require final approval. Please contact the Building Commissioner at (440) 234-2218 to discuss the process for your individual project.When does the Board of Zoning and Building Appeals meet?
The Board of Zoning and Building Appeals meets the third Wednesday of each month at 7:30 p.m. in the council chambers at City Hall to conduct business as required.What is the deadline for variance applications?
As stated on the application, applications should be submitted 30 days prior to a meeting.Am I likely to receive a variance?
The Board of Zoning and Building Appeals exists to decide and interpret provisions that require impartial adjustments of conflicting interests and grant variances from the strict letter of the Zoning Code in instances of unnecessary hardship peculiar to the property involved and not based on conditions created by the owner. Applicants must substantiate their claim that each of the four conditions listed on the applications exist.Does a variance expire?
A variance, once granted, shall not be withdrawn or changed unless there is a change of circumstances, or if after the expiration of one year, no substantial construction is done in accordance with the terms and conditions under which the variance was granted.Where can I find my permanent parcel number?
Property information can be obtained from the Cuyahoga County Auditor's office. Or visit their website, www.auditor.cuyahogacounty.us and choose the property information tabEconomic Development Department
Does the City maintain a list of businesses for review?
The City does not maintain a complete list of businesses; however, some general information regarding business members of the Middleburg Heights Chamber of Commerce can be obtained on the Chamber of Commerce website at www.middleburgheightschamber.com or by calling the Chamber at (440) 243-5599.Does the City have a down payment assistance program for first-time home buyers?
The City of Middleburg Heights participates in several programs through the Cuyahoga County Department of Development which are specifically designed to help homeowners. One of those programs is the Down Payment Assistance program. Additional information regarding the program can be obtained from the Cuyahoga County Department of Development website at www.development.cuyahogacounty.us or by calling (216) 443-3163.Does the City maintain a list of available commercial properties?
Detailed information regarding available properties, including vacant land, warehouse space, flex space, office space, buildings and retain opportunities, is available on the Middleburg Heights website. The "Middleburg Heights Prospector" can provide detailed information regarding a specific available property, or can provide a list of available properties based upon selected criteria. Contact Charles Bichara, Director of Economic Development, at (440) 234-8811 for additional information regarding available commercial properties.Where can I get demographic data for the City?
In addition to the most recent U.S. Census data, the Department of Economic Development maintains demographic, workforce, and consumer expenditure data for Middleburg Heights. It is updated annually. Reports are available on the Economic Development section of the City website or by contacting Charles Bichara, Director of Economic Development, at (440) 234-8811.Are employees of businesses located in Middleburg Heights eligible to be members of the Middleburg Heights Community Center?
The award-winning 83,000 square-foot community center offers several alternatives for business memberships at discounted rates. Call the Recreation Department at (440) 234-2255 for details on joining the community center, which received recognition as the "Finest Recreational Facility" in Ohio.Public Service Department
What can be disposed of in storm drains?
Nothing but clean water. Please refer to the Public Service Department's web pages for further information.How do I report a street light outage?
Call the Department of Public Service at (440) 234-2216 and give them the location of the light. Public Service will contact CEI.When does the Middleburg Heights Service Department's leaf collection program begin?
It starts around mid-October and continues through December, weather permitting.What should I do if I break a compact fluorescent light bulb?
The U.S. Environmental Protection Agency recommends the following steps if you break a CFL on a hard surface:- Carefully scoop up glass pieces and powder using stiff paper or cardboard and place them in a glass jar with metal lid (such as a canning jar) or in a sealed plastic bag.
- Use sticky tape, such as duct tape, to pick up any remaining small glass fragments and powder.
- Wipe the area clean with damp paper towels or disposable wet wipes.
- Place towels in the glass jar or plastic bag.
- Do not use a vacuum or broom to clean up the broken bulb on hard surfaces.
Who do I call about a sanitary sewer backup?
The Cuyahoga County Sanitary Sewer District at (216) 443-8201.How do I dispose of my oil-based paint and other household hazardous waste?
The Cuyahoga County Solid Waste District schedules hazardous waste roundup times at the Berea Fairgrounds where household hazardous materials can be dropped off by residents and disposed of free of charge every spring and fall. Please call the Service Department at (440) 234-2216 for dates and times.When is the Middleburg Heights Service Department's Shred-It Day?
The Service Department sponsors Shred-It Day every June or July between 9 a.m. and noon. Please call the Service Department at (440) 234-2216 for the next Shred-It Day event.What do the black and white X's on sidewalk blocks mean?
During the annual sidewalk repair program, sidewalk blocks marked with a black X are the responsibility of the property owner to replace. Sidewalk blocks marked with a white X are the responsibility of the City.How can I dispose of unwanted medication?
Crush and dissolve pills with a small amount of water. Absorb liquid medication with flour or table salt. Wrap blister packs in layers of strong tape. Place the package inside a non-transparent container; any empty yogurt or margarine container works best.How do I dispose of my refrigerator, air conditioner or dehumidifyer?
First, have a heating and air conditioning contractor remove the refrigerant (Freon) and then place the appliance on your tree lawn for rubbish pickup. Refrigerator doors must be removed.What are the requirements to qualify for the Senior Driveway Snow Program?
Residents must be 65 years of age or older, reside alone or with a spouse of like age or older, and have no other able-bodied person living in the same home. Also eligible are residents who have a Social Security determined disability.What day is rubbish collected on?
All household rubbish is picked up once per week on Monday. Household rubbish should be set out for curbside collection no later than 6 a.m. Monday morning. It can also be set out after 6 p.m. Sunday evening. If a holiday falls during the week, rubbish collection will take place on Tuesday.