Southwest General Earns “Top Performer on Key Quality Measures®” from The Joint Commission


Southwest General has recently been named a Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in America. Southwest General is one of only two hospitals in Cuyahoga County to receive this recognition, and is among the top third of all U.S. Joint Commission-accredited hospitals to earn this distinction for attaining and sustaining excellence in accountability measure performance.

Southwest General was recognized by The Joint Commission for exemplary performance in using evidence-based clinical processes that are shown to improve care for certain conditions. The clinical processes focus on care in areas such as heart attack, heart failure, pneumonia and surgical care.

“We understand that what matters most to patients at Southwest General is safe, effective care. That’s why we have made a commitment to accreditation and to positive patient outcomes through evidence-based care processes,” explains Thomas A. Selden, president and CEO, Southwest General. “Southwest General is proud to receive the distinction of being a Joint Commission Top Performer on Key Quality Measures.”

Additionally, Southwest General is the only hospital in Cuyahoga County to be awarded both an “A” grade for hospital safety in the fall 2013 Hospital Safety Score report, administered by The Leapfrog Group, and to receive this designation from The Joint Commission.

To be named a Top Performer on Key Quality Measures, a hospital must achieve cumulative performance of 95 percent or above across all reported accountability measures as well as on each and every reported accountability measure where there are at least 30 denominator cases; have at least one core measure set that has a composite rate of 95 percent or above, and within that measure set, all applicable individual accountability measures have a performance rate of 95 percent or above.

A 95 percent score means a hospital provided an evidence-based practice 95 times out of 100 opportunities. Each accountability measure represents an evidence-based practice—examples include: giving aspirin at arrival for heart attack patients, giving antibiotics one hour before surgery or providing a home management plan of care for children with asthma. The recognition ratings are based on aggregation of accountability measure data reported to The Joint Commission during the 2012 calendar year.

“Southwest General and all the Top Performer hospitals have demonstrated an exceptional commitment to quality improvement and they should be proud of their achievement,” said Mark R. Chassin, MD, FACP, MPP, MPH, president and CEO, The Joint Commission. “We have much to celebrate this year. Nearly half of our accredited hospitals have attained, or nearly attained, the Top Performer distinction. This truly shows that we are approaching a tipping point in hospital quality performance that will directly contribute to better health outcomes for patients.”

For more information on Southwest General’s “Top Performer on Key Quality Measures®” recognition, or to schedule an interview with a hospital representative, contact Caroline Fienga at 440-816-6723 or

About Southwest General

Southwest General is a private, not-for-profit, 358-bed acute care facility located in Middleburg Heights, Ohio. Founded in 1920, Southwest General is home to nationally recognized physicians with full access to state-of-the-art technology. Southwest General has a deep commitment to providing personalized care and building a healthy future for the patients, families and communities it serves. For news highlights, events and additional information, visit or