Communication tools make it easy to report power outages, check on electric bills and more


Several new communication tools from The Illuminating Company give customers simple and convenient ways to get the most current information related to their electric service.

• Alerts offer important notifications related to power outages or bills.
• Two-way text messaging lets customers report a power outage, request a status update on a reported outage, or make billing inquiries from a mobile phone.
• A smartphone app offers on-the-go access to account services.

Customers can also connect with The Illuminating Company on social media.

To learn more, download this informative flyer.